Terms of service

Welcome to Sackcloth & Ashes Apparel, LLC!

These Terms & Conditions (this “Agreement”) govern the use of all data and  services provided by Sackcloth & Ashes Apparel, LLC (“Sackcloth & Ashes Apparel”). Before you use the sackclothashes.store website (the “Site”), please read the following basic terms that govern your use of the Site. By using the Site or purchasing product(s) from it, you agree to follow and be bound by these terms (the “Agreement”).

General

We may from time to time change the rules that govern your use of the Site. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules as changed. We may change, move or delete portions of, or may add to, the Site from time to time including, but not limited to, content and equipment and/or software needed for access or use.

Copyrights, Trademarks and Other Intellectual Property Rights

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, and written and other materials that are part of the Site are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled, or licensed by Sackcloth & Ashes Apparel. The Site as a whole is protected by copyright and trade dress, all worldwide rights, titles, and interests in and to which are owned by Sackcloth & Ashes Apparel.

All other trademarks, service marks, product names, and company names or logos appearing on the Site are the property of their respective owners. Any use of such trademarks, service marks, product names, and company names or logos, including the reproduction, modification, distribution, or republication of the same without the prior written permission of the owner of the same, is strictly prohibited.

You may download or copy the downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the materials on the Site, the Site as a whole, or any related software without the prior written permission of Sackcloth & Ashes. Further, you may not frame any of the content, deep-link to the Site, trespass or scrape the Site with automated agents without prior written permission of Sackcloth & Ashes Apparel.

Returns/Exchanges:

All orders or any other custom items sales are FINAL. No refunds/exchanges will be issued.

Order Cancellations

All orders or any other custom items sales are FINAL. However, if contacted within 24 hours (Does NOT apply to Rush Orders), we will assist with attempting canceling your order with the following rules:

Please review our terms before you reach out:

We do not process order cancellations on printed or decorated merchandise.

You must cancel your order within 24 hours of placing your order (Does NOT apply to Rush Orders)

The items you have ordered have not been printed or prepared

Cancelling the order will not result in extra costs to Sackcloth & Ashes

Shipping

We only ship within the United States,

Please note: we contract out with a print shop, which controls shipping of the items. Therefore shipping times are out of our control. We cannot be held responsible for any delays.

Out of Stock/Substituted Products

Sometimes products selected by customers are either out of stock or no longer available at times and we have no control of this since we depend on our vendors for products. In these cases, we will attempt to replace the garment with a similar quality product.

User Comments, Feedback and Other Submissions

All comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, emailed or offered to Sackcloth & Ashes Apparel or otherwise disclosed, submitted, emailed, or offered in connection with your use of the Site shall be and remain Sackcloth & Ashes Apparel’s property. Such disclosure, submission, or offer shall constitute an assignment to Sackcloth & Ashes Apparel of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in such comments, feedback, emails, images, logos, graphics, suggestions, ideas, and other submissions.

Under-Runs & Spoilage

Due to the nature of this business and that we work with another print shop, Sackcloth & Ashes Apparel will not be responsible for under-runs or spoilage - we will however work with the customer to attempt to resolve the issue and have the print shop send a replacement product.

Accuracy of Garment or Ink Colors

While we have made every effort to display as accurately as possible the colors and/or graphics of our products that appear on the Site, we cannot guarantee that your monitor’s display of any color and/or graphic will be accurate. The colors you see will depend on your monitor and may be different from the actual colors of our product. We will have no liability (whether for damages, return of merchandise for credit, or otherwise) as a result of any variances between the appearance of colors and/or graphics displayed on your monitor and on any finished product purchased by you.

Product and Price Changes

All prices and products are subject to change without notice. Sackcloth & Ashes Apparel may add or remove products from the Site and does not guarantee that a product listed for sale is always in stock. 

Duties, Taxes and Licenses

All duties, taxes and licenses incurred while shopping at Sackcloth & Ashes Apparel are the sole responsibility of the customer. Sackcloth & Ashes Apparel cannot be held responsible (nor vouch) for any orders with pending taxes, duties, or licenses.

Ancillary Computer Equipment and Services

You are responsible for and must provide all computer, telephone, and other equipment and services necessary to access the Site. In addition, you are responsible for any access charges incurred through on-line services, telephone companies, or Internet service providers used in obtaining access to the Site.

Legal Compliance

You shall use Sackcloth & Ashes Apparel for lawful purposes only. You shall not transmit through Sackcloth & Ashes Apparel any material which violates or infringes in any way upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane or otherwise objectionable which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law. We reserve the right, at our sole discretion, to refuse to produce goods and/or to terminate your access to Sackcloth & Ashes Apparel for any breach of this provision or any other provision of this Agreement.

Warranty/Disclaimer of Liability

YOU ACKNOWLEDGE THAT USE OF OUR SITE IS AT YOUR SOLE RISK. THE SITE IS NOT WARRANTED TO BE ERROR-FREE OR UNINTERRUPTED, AND THERE IS NO WARRANTY AS TO THE RESULTS OBTAINED THROUGH USE OF THE SITE. THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF THE SITE, AND THAT SACKCLOTH & ASHES SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THE SITE.

Our liability to you, if any, shall not exceed the total of the invoice for service and products provided on the transaction in dispute. We shall not be liable for indirect, incidental, consequential, reliance or special damages for harm to business, lost profits, lost savings or lost revenues, whether or not we have been advised of the possibility of such damages. We shall not be liable for any damage that you may suffer arising out of use, or inability to use, the services or products provided hereunder unless such damage is a caused intentional act of Sackcloth & Ashes Apparel. We shall not be liable for unauthorized access by third parties to your transmission facilities, premises or equipment or for unauthorized access to or alteration, theft, loss or destruction of user’s network, systems, applications, data files, programs, procedures, or information through accident, fraudulent means or devices, or any other method. These limitations of liability shall apply regardless of the form of action, whether in contract, warranty, strict liability or tort, and shall survive failure of an exclusive remedy. This provision will survive any sale completed with you and any change or elimination of this Agreement and/or the Site.

Indemnification

You agree to indemnify, defend and hold harmless Sackcloth & Ashes Apparel, and its directors, members, officers, employees and agents against all damages, claims, liability, costs, and expenses, including but not limited to reasonable attorneys fees, arising out of violation of any of the provisions of this Agreement by you or anyone accessing Sackcloth & Ashes Apparel under your account.

Governing Law

The Site is created and controlled by Sackcloth & Ashes Apparel in the State of California. The laws of the State of California will govern all terms, conditions and disclaimers on the Site, including this Agreement, without giving effect to any principles of conflicts of laws.